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Purchase Policy

 • ALL SALES ARE FINAL. There are no Refunds, exchanges or transfers. If the show is cancelled, refunds will be given so please provide a valid Telephone Number/email address so we can notify you.
• WE DO NOT SHIP TICKETS. Print your ticket and receipt at the time of your web purchase or you can pick up your ticket at the Box Office. Printing your ticket in advance will allow you to come directly to the door and avoid the will-call line at the Box Office. If you have a smart phone, you may also show your ticket/barcode/qr code at the door and skip the wait in a will call line.
• All shows are 18+. Valid, government issued photo ID is required to enter the club. Select shows are 16+ with a parent or legal guardian.
• All Seating is on a first come first served basis. Doors open 90 minutes prior to show time for Guests with Dinner reservations and 30 minutes prior for General Admission. For best seating arrive early. In order to be seated at least half of your party must be present and all tickets for your party must be in hand.
• The Third Floor Lounge has limited space and opens at 6pm daily. Select days will be open earlier for advertised happy hours. For bar hours, please call the club or visit:
• Valid Government Photo ID and the Credit Card you made the Reservation with must be presented to pick up Tickets. Tickets will only be released to the purchaser. If you wish to give tickets as a gift, please pre-print them at the time of purchase.
• Tickets not picked up by show time may be released to the public for resale. Refunds are NOT issued..
• There is a Two Item minimum per guest in the main showroom. Any combination of Food or Beverage satisfies the minimum as do dinner entrees. Drinks purchased at the Third Floor Lounge do NOT count towards the two item minimum in the showroom.
• Having dinner in the Third Floor Lounge prior to the show satisfies the two item minimum in the Main Showroom and you will receive pre-reserved, preferred seating in the Main Showroom. Only guests dining in advance will receive reserved seating in the Main showroom. Dinner Guests must arrive no later than one hour prior to showtime. The dining room is a separate room from the showroom.
• The Ticket Price does not include Dinner or the Two Item minimum in the Main showroom.
• If you have any questions, email: or call (818) 824-6545